Position Description

Director of Sales & Delivery Excellence
Department SALES
Location(s) Gurgaon - India, Hyderabad - India
Employment duration Full time
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Director of Sales & Delivery Excellence

Life is different at N3. We are driven by our passions and propelled by our quest to innovate, thrive and learn. We are the tastemakers of technology, transforming the way the world works and shaping the future of business. We work hard. We play hard. We make moves. Here, success is no accident. It’s ours to grow.

N3, Part of Accenture, is a sales and marketing solutions firm dedicated to working with software and technology solutions providers. Our client base includes a range from small start-up companies to market leaders such as Microsoft, Cisco, Google, and more as well as their partner networks. N3 has sustained rapid growth since its founding in 2004.

We are a performance-based organization that rewards creativity, hard work, and success. N3 is not your typical corporate environment. Our business casual atmosphere and fast-paced workday make N3 a unique place to work.

N3, Part of Accenture.

The role:

The Director of Sales & Delivery Excellence is a senior- level consulting operations role, providing consulting process expertise, leading business transformation, and driving delivery excellence and program management. Bring your passion for change management, continuous process improvement, and agile project management; you’ll leverage your operational strength to solve for both internal and customer-facing key business challenges.

  • Play a strategic, senior planning role for firm delivery operations and processes
  • Lead firmwide evolution and transformation projects as Sr. Project Manager
  • Design repeatable frameworks for our solutions; work with our teams on exceptional delivery of engagements while guiding continuous process improvement
  • Develop and maintain strong working relationships with both internal and external stakeholders
  • Identify and implement new processes and tools to foster delivery excellence, including healthy firmwide utilization, strong business review processes, and failsafe compliance checks
  • Conduct regular checkpoints with internal HQ and delivery teams, report ongoing project status to senior leadership, track milestones and key metrics, and proactively raise potential issues and risks

Experience and approach:

  • Significant prior experience in a consulting or professional services operations or delivery role; solid understanding of consulting business operations and financial inputs
  • Excellent project management and change management capabilities; adept at agile project management and ability to rapidly adjust project plans and scope with evolving business needs
  • Responsive, problem-solving orientation and demonstrated ability to build working relationships with all levels of stakeholders
  • Advanced communication, facilitation, collaboration, and virtual presentation skills
  • Strong analytical and problem-solving skills; process improvement and automation/AI mindset
  • Ability to gather business system requirements; select, test, and implement tools and applications


Data Protection Requirement

  • Adhere to all N3 Data Protection policies, standards, and procedures per your role. Take required continuing education courses in Data Protection at N3 for your role.

Equal Employment Opportunity

N3 recruits, hires, and promotes for all positions without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity and/or expression, handicap or veteran's status. All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment are administered on the same basis of equality.

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