Position Description

Trainer
Department LEARNING & DEVELOPMENT
Location(s) US - Georgia - Atlanta
Employment duration Full time
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Trainer

Life is different at N3. We are driven by our passions and propelled by our quest to innovate, thrive and learn. We are the tastemakers of technology, transforming the way the world works and shaping the future of business. We work hard. We play hard. We make moves. Here, success is no accident. It’s ours to grow.

About
N3 is the global leader in outsourced inside sales & marketing and has recently been acquired by Accenture. These combined capabilities will offer clients the ability to aggregate millions of interaction points into actionable insights that drive sales growth.

Accenture's investment in N3 is focused on helping B2B clients with their growth agendas by significantly enhancing existing sales operations capabilities with digital inside sales tools and expertise.

N3, Part of Accenture, will bring results and build revenues for the world’s most well-known technology companies. Our teams engage business makers worldwide on investing in technology infrastructure by listening to how teams use business software, discovering decision makers’ wish lists and influencing customers’ solution selection.

Trainer Position Summary
The Trainer role is a multifaceted role that does instructional design work and delivers training on a wide variety of topics. The person selected for this opportunity will design instructor led training courses, eLearning courses, create training resources, create exams, certifications, and work within the Learning Management System to achieve results. The position will also evaluate existing training efforts to analyze the effectiveness and ROI to the business.

Primary Responsibilities:

  • Conduct training for new and experienced employees
  • Assist in the creation of eLearning courses, assessments, and certifications
  • Meet with clients and stakeholders
  • Perform needs analysis and make training recommendations
  • Report on training activities to clients and stakeholders
  • Create and schedule classes
  • Establish and maintain an enthusiastic work environment and culture
  • Counsel and provide guidance to managers on employee professional development
  • Build relationships with managers and employees
  • Recommend improvements and ways to streamline training sessions and methods
  • Escalate issues posing business risk to management
  • Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed

Required Qualifications:

  • 4-year Bachelor’s degree is required
  • 3+ years of experience working in training or in a position of primary training
  • Proven experience in delivering effective sales training curricula
  • English fluency required (additional languages are a plus)
  • Availability to travel up to 20%

Other Qualities We Look For:

  • Excellent written and verbal communications skills including annunciation of words on a phone and use of professional business language
  • General knowledge of the IT industry and products
  • Ability to translate conceptual thoughts to functional tasks
  • Ability to apply structure and organization and program/project management methodologies to communicate clearly to executives and employees
  • Daily time management skills and the ability to work independently
  • Must be self-motivated and have a strong work ethic and a high level of integrity
  • Positive attitude and ‘get it done’ mentality toward clients and coworkers
  • Experience using software such as Adobe Captivate, Articulate Storyline, Kahoot, and/or Mentimeter

Data Protection Requirement

  • Adhere to all N3 Data Protection policies, standards, and procedures per your role. Take required continuing education courses in Data Protection at N3 for your role.

Equal Employment Opportunity

N3 recruits, hires, and promotes for all positions without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity and/or expression, handicap or veteran's status. All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment are administered on the same basis of equality.

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