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N3, Part of Accenture.
The Cloud Platform Technology Customer Success Manager (“CSM”) helps existing customers successfully onboard, adopt, and expand their usage of public, private, and hybrid cloud platforms. Customer engagements are managed in an inside sales model, with a combination of outbound and account management tactics. In addition to building strong transactional and strategic customer relationships, a successful CSM manages relationships with technology providers, direct and channel sales partners, and solutions/sales engineers.
N3 empowers our CSM roles to be trusted advisors to customers, working cross-functionally across customer departments (i.e. Marketing, Finance, IT, Back Office, etc.). The best CSMs maximize platform adoption for clients by implementing use cases in multiple departments, broadening the user base while deepening the application stack.
N3 provides product, process, systems, and sales training to develop the skills of our CSMs for current and future roles. This includes product and platform specific training including, but not limited to, hands-on training, vendor certifications, partner certifications, and sales tool training.
Data Protection Requirement
Equal Employment Opportunity
N3 recruits, hires, and promotes for all positions without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity and/or expression, handicap or veteran's status. All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment are administered on the same basis of equality.