Position Description

Solutions Area Specialist
Department SALES
Location(s) England - London, Ireland - Dublin, Poland - Warsaw
Employment duration Full time
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Solutions Area Specialist

Life is different at N3. We are driven by our passions and propelled by our quest to innovate, thrive and learn. We are the tastemakers of technology, transforming the way the world works and shaping the future of business. We work hard. We play hard. We make moves. Here, success is no accident. It’s ours to grow.

N3, Now Part of Accenture, is Hiring for Technology Sales Specialists

Do you…

  • Want to work in Technology with some of the hottest household brand-names on the planet?
  • Desire to develop a life-long career in the growing software, IT and technology hardware market?

 

If so…

This is a fantastic opportunity to start or continue your career in cutting edge cloud technologies & professional services sales.

 

N3 is a sales and marketing solutions firm dedicated to working with software and technology solutions providers. Our client base includes a range from small start-up companies to market leaders such as Cisco, Microsoft, IBM, Citrix, and more as well as their partner networks.  N3 has sustained rapid growth since its founding in 2004 and is currently undergoing exponential growth with numerous multinational, multibillion-dollar companies.

At N3, we are a performance-based organization that rewards creativity, hard work, and success. N3 is not your typical corporate environment. Our business casual atmosphere and fast-paced workday make N3 a unique place to work.

 

Solutions Area Specialist

Primary Objective

The Solution Area Specialist directly supports specific Microsoft Solution (Azure, Office 365, Windows Server, SQL Server, Dynamics 365) to provide Presales Technical Assessments to customers and partners.

 As a specialist you will ensure each customer contact will be a professional and encouraging experience to accurately address the needs of the customer.

  • Provide support on technical questions via phone, video conference or email.
  • Assist customers Licensing and features in the supported solution
  • Enter & Maintain accurate issue description and detailed updates within our CRM system.
  • Respond timely to customer inquiries, primarily via email and telephone to our expected critical metrics. Focus efforts to meet or exceed defined performance criteria.

 

Skills & Qualifications

  • Computer Science degree or equivalent work experience in Cloud services or IT infrastructure administration/support.
  • Working Knowledge on SQL Server database concepts and terminology, Windows Server > 2012R2 admin or support, IoT, Microsoft Cloud Services (IaaS, PaaS, SaaS) and Office or O365 preferred.
  • Excellent attention to detail & good interpersonal Skills
  • Excellent verbal and written communication skills in English and other language
  • Customer Oriented.
  • Self-starter
  • Ability to maintain a positive attitude in a dynamic work environment
  • Austrian German speaking skills are important for this role due to the nature of business.

 

Other Desired Qualifications:

  • Microsoft Certified in one or more areas:
    • MTA in Office 365 98-369 or MS-100
    • Microsoft Azure Certified AZ-900 or AZ-103
    • D365 Cert: MB-900
    • Windows Server Cert 98-365
    • SQL Server Cert 98-364

 

Data Protection Requirement

  • Adhere to all N3 Data Protection policies, standards, and procedures per your role. Take required continuing education courses in Data Protection at N3 for your role.

Equal Employment Opportunity

N3 recruits, hires, and promotes for all positions without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity and/or expression, handicap or veteran's status. All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment are administered on the same basis of equality.

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