Please note: If you have been redirected here from a job board you will still need to apply for the job by fully completing the application process.
">Please note: If you have been redirected here from a job board you will still need to apply for the job by fully completing the application process.
The Assistant Villa Manager is responsible for consistent delivery of the highest standards of the products and service. Also sees to all the personal needs of villa guests.
DUTIES AND RESPONSIBILITIES:
· Preparing staff schedules, discipline and recruitment in collaboration with the Villa Manager.
· Keep Villas in perfect condition implementing checklists, training of Villa Masters and coordination with Maintenance department and Landscaping.
· To train the Villa Hosts and assure Housekeeping and Maintenance standards are maintained and consistent.
· Ensure that all Villa inventories are adequate to Villa turnover.
· Responsible for making sure that all cleaning products are the correct ones being used on surfaces and materials.
· Coordinate and report to the Maintenance Department any maintenance issue that may affect the daily operation.
· Ensure smooth open communication and collaboration with Villa Manager.
· Make sure that high levels of guest satisfaction are achieved.
· Make sure that stocks of goods and materials used in villa operation are available at all times and stored in the right area.
· Make sure that health and safety rules are being followed in the department
· To maintain appropriate records and filing systems for the successful completion of all job requirements
Candidate Requirements :
· A minimum of 3(three) years of experience in similar role in international 5-star hotel
· Previous Villas experience/ strong housekeeping background in a large luxury resorts
· Fluent in English, a second language is a plus (French, Italian...)