Position Description

Development and Piloting of a Social Performance Assessment Tool for an MFI
Location Kenya
Department Programs
Employment Type Volunteer
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USAID-Funded 

Farmer-to-Farmer Access to Finance Program 

Scope of Work 

Development and Piloting of a Social Performance Assessment Tool for an MFI 

 

Description of the Program:  

Improving Economies for Stronger Communities (IESC) serves as the lead implementer for the Farmer-to-Farmer Access to Finance Program (F2F A2F) to address deficits in the financial ecosystem hindering investment and growth in agriculture for individual farmers, as well as micro, small, and medium-sized enterprises through the delivery of volunteer technical assistance. IESC has designed a thematic F2F program to generate sustainable, broad-based economic growth and create jobs in the agricultural sector with a special focus on assistance to women and youth. Focusing on Kenya, Tanzania, and Liberia, the F2F A2F Program will work with local partner organizations and volunteer hosts to field pro bono experts from the U.S. agriculture, corporate, and banking sectors to address systemic capacity constraints for farmers and lenders in each targeted country and unlock finance for improved agricultural production leading to utilization of agricultural technologies and increased sales and incomes. 

 

Problem Statement: 

When developing their business case, most microfinance institutions (MFI) aim to achieve both financial sustainability and social impact. However, for many, an almost exclusive focus on financial performance overshadows the equally important social mission of microfinance. The provision of financial services and continued demand for these services do not always equate to an improvement in clients’ overall well-being. Therefore, for organizations that aim to lift people and communities out of poverty, monitoring social performance alongside financial performance is imperative. At the same time, there is a growing interest in microfinance by private social investors. It is important that MFIs develop the capacity to simultaneously pursue financial and social objectives, and report on it in a manner that complies with external auditing standards This can also help improve understanding of possible trade-offs between economic and social returns on investment. Unfortunately, most MFIs in Kenya lack internal capacity, requisite tools and financial resources to undertake social performance assessments. 

 

A microfinance institution which operates in the coastal and eastern parts of Kenya requires an expert in social performance measurements to support it in this endeavor. The process will assess how the MFI is reaching low income, underserved clients, how it has adapted its services and products to its target clients, how it is improving the social and political capital of clients and communities, and its corporate social responsibility standing. Therefore, F2F A2F is recruiting a U.S. citizen or permanent resident volunteer expert to work alongside the MFI in Kenya and support its team in developing and piloting a social performance assessment tool. This support will enable the MFI to adapt and become more responsive, effective and efficient in a dynamic business environment. 

 

Objectives: 

1. Identify a set of operational indicators that can measure the different dimensions and elements of social performance of the MFI 

2. Develop a social performance assessment tool informed by the identified indicators 

3. Pilot the developed social performance assessment tool, analyze the data and generate a pilot study report 

 

Deliverables:

1. Final trip report  

2. Developed social performance assessment tool 

3. Pilot social performance assessment report 

4. PowerPoint presentation for debriefing purposes 

 

Anticipated In-Country Schedule: 

Day 

Activity 

Location

Estimated days

Pre-departure 

  • Review: volunteer manual, country guide, host profile, environmental materials

  • Participate in an introductory call 

  • Identify possible indicators and questions for social performance 

Home country 

3 

Day 1

  • Depart from the US 

USA- Kenya

1 

Day 2

  • Arrive in Nairobi Kenya 

Nairobi 

1 

Day 3

  • Briefing meeting at IESC offices in the morning  

  • Drive to the field location (Mombasa) in the afternoon. 

Nairobi-Mombasa 

1 

Day 4

  • Hold inception meeting with the host representatives to finetune the work plan and expected outcomes.  

  • Conduct interviews with senior leadership to understand the vision and strategy of the institution.  

  • Conduct interviews with departmental heads to finalize the list of indicators and possible questions 

Mombasa 

1 

Day 5

  • Design of the draft questionnaire 

Mombasa 

1 

Day 6

  • Share the draft questionnaire with management and staff for feedback on relevance, validity, and practicability of the questions 

  • Incorporate feedback into the questionnaire 

Mombasa 

1 

Day 7-8

  • Pilot the questionnaire in Mombasa County to obtain responses from clients/customers 

Mombasa 

2 

Day 9

  • Rest 

Mombasa  

1 

Day 10-11

  • Pilot the questionnaire in Kilifi and Kwale Counties to obtain response of microfinance practitioners. 

Mombasa 

2 

Day 12

  • Conduct qualitative and statistical analysis of responses and generate a pilot study report 

Mombasa 

1 

Day 13 

  • Finalize the pilot study report 

  • Finalize the trip report 

  • Finalize the PowerPoint presentation 

Mombasa 

1 

Day 14 

  • Share the pilot study report with management 

  • Exit/ debriefing meeting with host and the F2F A2F representative.  

  • Travel back to Nairobi in the evening 

Mombasa- Nairobi 

1 

Day 15

  • Depart for USA

Nairobi-USA 

1 

Total

 

 

15 

 

Volunteer Outreach:

USAID and IESC encourage all F2F A2F volunteers to participate in public outreach. An important objective of the program is to increase awareness of Americans’ good work in developing countries. Volunteers should select at least one outreach activity from the list below, to be completed within one month of return to the US:  

  • Write an entry for the IESC website.  

  • Post a photo, video, or text related to the F2F A2F assignment on LinkedIn, Facebook, Twitter, personal website or other social media site, and send a link to IESC staff.  

  • Send a press release to a local newspaper in the volunteer’s hometown. (IESC can provide a template)  

  • Write something for an alumni or professional association newsletter, or other publication. (IESC can help as needed).  

  • Give a presentation about the F2F A2F assignment to colleagues, students, religious group, rotary club, etc.  

  • Send an email about F2F A2F to friends, family, or colleagues. 

 

Requested Expertise of Volunteer Expert: 

  •  Higher university degree in finance, in Economics, International Development, Public Policy or any other relevant field. 

  • At least 5 years’ experience in data analytics and quantitative research  

  •  At least 5 years of experience in development policy research or formulation 

  • Preferred knowledge of the Progress out of Poverty Index 

  • Preferred knowledge of the Social Performance Indicators for MFI 

  • Proven understanding of socio-economic strategies and policies and research on inequality or mainstreaming inequality into policies and strategies  

  •  Highly developed analytical skills with ability to produce high quality analytical reports and policy papers.  

  • High organizational and facilitation skills and ability to handle complex tasks with tight deadlines.  

  • Effective communication skills both written and verbal 

  • All F2F A2F volunteers must be US citizens or permanent residents 

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