Position Description

Clinical Application Specialist
Location India
Job Code 1770
# of Openings 1
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MAIN JOB RESPONSIBILITIES / COMPETENCIES

This position provides on-site and clinical application support to customers within the assigned territory, with the goal of increasing surgeon and clinic confidence and adoption of STAAR products.

  • Conducts on-site and remote product training or OD’s/ MD’s and clinical staff and conducts ICL Certification and/or proctoring of MDs when required.
  • Trains / speaks at educational days at defined clinics.
  • Disseminates clinical material that is appropriate for India, but also work with other departments to create material specifically for the India market for adoption of ICL and drive volume.
  • Participates in the identification of potential sites and customers.
  • Contact person for follow up with certain complex complaints and/or medical inquiries from INDIA.
  • Conducts & performs customer site visits as required, including site visit report writing and frequent field team communication.
  • Facilitates the introduction of new products and innovations to customers.
  • Independently monitors the progress of assigned sites by maintaining close contact with surgeons, optometrists, and site personnel.
  • Comprehensive organization and execution of local educational events (including organizing dedicated ICL events, User Meetings, Symposia, etc.) as well as managing STAAR participation in Customer-organized events.
  • Works closely with relevant MLR liaisons for approval of customer facing material (training, educational days, scientific/clinical events, etc)
  • Works closely with Territory Manager(s) in the coordination of business activities to meet the annual objectives within the territory.
  • Attends regional and national medical conferences as assigned.
  • Travels within the territory over 50%.
  • Other duties as assigned by the supervisor

REQUIREMENTS

EDUCATION & TRAINING

  • Bachelor’s degree or equivalent combination of education/experience.
  • Optometrist background strongly preferred. 

EXPERIENCE

  • 8 - 10 or more years of experience in clinical practice.
  • Similar position in the past 5 years.
  • Background and experience in surgical and clinic setting.

SKILLS

  • Excellent communication and presentation skills.
  • Ability to adapt to different individuals at all levels, results driven, organized, professional manner.
  • Proficient in Microsoft Office suite.  

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