Current Job Openings

Associate, Community Engagement

Location: New York, NY
Employment Type: Regular Full-Time


Organization Overview 


UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children.


The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy, and in operations. The past two decades have seen important progress on child rights, yet while much has been achieved, sharp disparities remain. In most countries, inequality is higher today than a generation ago, including in middle-income countries where most of the world’s poor children now live. The rapid pace of urbanization and the growing youth bulge in Africa and parts of Asia will require significant expansion of the provision of essential services for children. These challenges are compounded by the scale and complexity of crises triggered by conflict, natural disasters, or epidemics. The global community faces these challenges when the political and economic environments pose challenges of their own, testing the world’s commitment to protecting the most vulnerable. In this environment, the strong and consistent leadership of UNICEF is critical to enable the achievement of results for children. UNICEF USA (UUSA) is a private, independent, U.S. nonprofit that rallies the American public to support the world’s most vulnerable children through the unmatched reach of UNICEF. Headquartered in New York City, UUSA has some 300 employees distributed across nine regional offices in the U.S. To fuel UNICEF’s life-saving work across the globe, UUSA raises nearly $600 million dollars from private sources every year, and advocates for U.S. Government policies and funding to help children around the world. For more information, visit



Position: Associate, Community Engagement

Location: New York City

FLSA Status: Exempt

Salary: NYC's minimum salary for this position is $44,000. This may be adjusted to reflect the cost of labor of a candidate’s work location, if outside of NYC.


Position Description

The Community Engagement Associate mobilizes and empowers volunteers at scale to conduct community building, advocacy, and awareness-raising in support of child rights and UNICEF’s mission. The associate recruits, trains, manages, and activates volunteers through a snowflake organizing model in support of strategic goals. Leveraging relationship management skills, the Associate will steward a portfolio of volunteers to support the Child-Friendly Cities Initiative or child rights awareness and action more broadly – depending on the local market – in addition to mobilizing around UNICEF USA advocacy priorities, youth participation, and engagement priorities. The Associate may be required to travel to key markets for community building and volunteer management.


The Associate will report to the Manager of Community Engagement and is responsible for the following:


Key Responsibilities/Outcomes (included but are not limited to):

  • Recruit, select, train, and manage a portfolio of highly engaged volunteers in assigned regional markets in support of child rights, advocacy, and youth empowerment
  • Engage volunteers in community building and advocacy efforts to promote child rights and introduce Child-Friendly Cities methods in new communities, where applicable.
  • In key markets, activate constituents in support of local cities’ CFCI Task Force and activities such as Community Assessments and Local Action Planning Workshops.
  • Engage in the CFCI Collaborative monthly meetings and participate in relevant quarterly strategy sessions.
  • Train and manage volunteers on activations, supporter events, brand alignment, child safeguarding, data privacy, and other volunteer business rules to adhere to best practices
  • Conduct training and educational events to expand UNICEF's reach within the United States through a train-the-trainers model
  • Provide input to and promote toolkits and resources that are leveraged by volunteers on the ground and digitally
  • Collect volunteer impact stories for social media channels, websites, media, and internal reporting
  • Establish and maintain relationships with local, state, and federal elected officials to push for policy change including drafting briefing documents and agendas with elected officials and their staff, under guidance from the Policy and Advocacy Team
  • Work in partnership with the Policy and Advocacy Team to support Congressional August Recess, Advocacy Week, state-specific advocacy actions, and other advocacy calls to action
  •  Support UNICEF USA national campaigns such as Trick-or-Treat for UNICEF, World Children's Day, and other priority issues and moments
  •  Adhere to child safeguarding requirements to ensure the best interests of children in everything we do
  •  Routinely document constituent info, interactions, and events in the constituent management database of record
  •  Other duties as assigned



  • Bachelor's degree and a minimum of three years related experience with community organizing, advocacy, volunteer constituent management, youth engagement, or other relevant employment
  • General knowledge and interest on child rights, advocacy, and youth engagement
  • General understanding of mass communications strategies, digital engagement, and campaigns
  • Excellent interpersonal and communication skills are essential, both written and verbal
  • Proven ability to train and empower others to organize at scale
  • Ability to prioritize, work independently, handle multiple, complex tasks simultaneously, and generate pragmatic solutions to challenges
  • Strong customer service approach to interactions with colleagues and partners
  • Ability to navigate complex environments and help build relationships with a variety of diverse stakeholders
  • Strong organizational and administrative skills, including proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to use or learn cloud-based project management tools such as Trello
  • Ability to track, conduct follow-up, and document outcomes of volunteers and campaigns in a centralized constituent relationship database
  • Experience contributing to and promoting diversity, equity, access, inclusion, and belonging in a team setting
  • Ability to work a flexible schedule that includes weekend and evening commitments and travel
  • Ability to travel to key markets to support volunteers and build community as needed
  • Commitment to the mission of UNICEF USA and to its internal core values is essential
  • Must demonstrate UNICEF USA Core Values: Trust, Respect, Accountability, Innovation, Teamwork, and Service
  • The ability to communicate in additional language(s) is a plus


Authorization and be eligible to work for any US employer without sponsorship.

Due to the high volume of applications received, only those selected for an interview will be contacted.

UNICEF USA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply.

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