UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children.
The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The past two decades have seen important progress on child rights, yet while much has been achieved, sharp disparities remain. In most countries, inequality is higher today than a generation ago, including in middle income countries where most of the world’s poor children now live. The rapid pace of urbanization and the growing youth bulge in Africa and parts of Asia will require significant expansion of the provision of essential services for children. These challenges are compounded by the scale and complexity of crises triggered by conflict, natural disasters or epidemics. The global community faces these challenges when the political and economic environments pose challenges of their own, testing the world’s commitment to protecting the most vulnerable. In this environment, strong and consistent leadership of UNICEF is critical to enable the achievement of results for children.
UNICEF USA (UUSA) is a private, independent, U.S. nonprofit that rallies the American public to support the world’s most vulnerable children through the unmatched reach of UNICEF. Headquartered in New York City, UUSA has some 300 employees distributed across nine regional offices in the U.S. To fuel UNICEF’s life-saving work across the globe, UUSA raises nearly $600 million dollars from private sources every year, and advocates for U.S. Government policies and funding to help children around the world. For more information, visit www.unicefusa.org.
Position: Director of People and Culture
Location: NYC National Headquarters
FLSA Status: Exempt
Salary: NYC minimum salary for this position is $92,000. This may be adjusted to reflect the cost of labor of a candidate’s work location, if outside of NYC
The Director of People and Culture will be responsible for developing and executing strategies to support a capable, engaged, and energetic employee community across all of UNICEF USA. This individual will support people and culture functions in all of UUSA’s offices and remote locations across the country. The incumbent will have primary responsibility for providing expertise in the areas such as employee relations, performance management, compensation and human resources compliance and organizational policy and procedures development. This position will report directly to the Chief People Officer.
UNICEF USA is committed to infusing the values of diversity, equity, and inclusion (DE&I) into our work and workplace. The Director of People will support UUSA’s strong commitment to this work and ensures that policies and practices across the organization are fully aligned with DE&I principles and values, which will allow us to better serve the needs of children worldwide.
Key Responsibilities/Outcomes (include but are not limited to):
Employee Relations and Performance Management
- Mediate employee relations and performance issues and provide counsel to fellow managers on appropriate methods of performance management. Participate in coaching and advising management and staff to ensure resolution of employment related matters.
- Work with Professional Learning and Leadership Development to develop training and development plans, as appropriate.
- Investigate employment issues, and work with legal counsel and insurance brokers on an as-needed basis.
- Oversee the development, implementation, and management of UUSA’s performance management system. Work with supervisors and the Professional Learning and Leadership Development team on suggestions for individual training that will enhance growth and development for staff.
- Prepare and analyze HR metrics for the organizational performance reviews and provide reports that support decision making in specified areas.
- Develop relationships with the employees of UUSA and become someone who is sought for advice and counsel on HR, cultural, and organizational issues.
- Conduct “stay” interviews with staff to gain feedback and suggestions about improving and addressing organizational and cultural issues.
- Working with the Human Resources Sr. Associate, implement new and enhance existing staff recognition and reward programs, wellness initiatives, etc.
- In conjunction with the Managing Director of Diversity, Racial Equity and Belonging, support efforts to increase Diversity, Equity & Inclusion throughout the organization.
- Partner with the Assistant Director of Internal Communications and Employee Engagement, develop and implement opportunities for greater cross-collaboration between and within Headquarters and Regional Offices, relevant internal communications and organizing staff meetings (Town Halls, etc.), as required.
- Support the integration of staff joining UUSA by representing the Human Resources team at New Hire Orientation and engaging with staff at New Hire Open Forums.
Compensation and salary management
- In conjunction with the Chief People Officer and Vice President for Finance, implement compensation, promotions and salary adjustment program and process. Ensure compensation data is current, and positions decisions (promotions, increases, etc.) are managed consistently.
- Prepare and distribute annual Total Compensation Statements to the UUSA staff.
- Partnering with the Recruitment team, manage the UUSA Job Description library, ensure all descriptions are current consistent with established salary guidelines and are woven into the performance review process and employee goals and objectives.
Policy and Procedure oversight
- Create and / or update policies, procedures, and guidelines. Evaluate the current HR processes and recommend changes according to the industry practices.
- Will be responsible for driving the selection and implementation of a new cloud-based enterprise HRIS system and associated processes.
- Distribute annual compliance documents through MyPolicies.
- Keep abreast of industry knowledge and trends by participating in conferences and educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.
- Manage reporting requirements for both internal and external needs, including ADP reports, EEO-1 report, etc.
- Manage and provide oversight for the Remote Working Policy, including directing and approvals for both occasional and full-time remote working requests.
All other duties and responsibilities, as assigned by the Chief People Officer.
- Bachelor’s degree and a minimum of 8 years of HR experience in the above areas
- Experience overseeing HR functions in multiple markets and locations strongly preferred.
- Proven success at establishing/creating a positive culture in previous positions.
- Must bring a strong diversity, racial equity, and inclusion lens with experience driving DEI priorities across recruitment, benefits and compensation, and talent management.
- Thorough understanding of HR policies and procedures, and knowledge of Federal and State regulations, including FLSA, FMLA, COBRA, ADA, HIPAA, and EEO laws and regulations.
- Must have experience leading the roll out of a cloud-based enterprise HRIS system such as Workday, Paycom, Paylocity or similar
- Familiarity with all aspects of HR, including compensation, recruitment, benefits, training
- Ability to advocate for both staff and management.
- Highly proactive style of work, with a demonstrated track record of developing people-centric approaches
- Proficiency with Microsoft Word, Excel, and PowerPoint required. Knowledge of ADP Workforce Now desirable
- Must demonstrate UNICEF USA Core Values: Trust, Respect, Accountability, Innovation, Teamwork, and Service
Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.
Due to the high volume of applications received, only those selected for an interview will be contacted.
UNICEF USA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply.