Monitoring & Evaluation and learning (MEAL) Manager
|Position Location:||Middle East - Jordan|
Position WoS Monitoring & Evaluation and learning (MEAL) Manager
Location Amman, Jordan (with travels to the hubs)
Duration 1 year (contingent to availability of fund)
Reports to WoS Deputy Country Director Program Quality
Relief International (RI) is a leading nonprofit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.
Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.
Relief International includes the four members of the RI Alliance in the USA, UK, France, and Belgium. Under our alliance agreement, we operate under a single, shared management structure with one CEO and one Board of Directors.
About our Programs
RI is active in 16 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, Somalia, South Sudan, Sudan, Syria, Turkey, and Yemen. Often, RI is the only organization aiding highly vulnerable communities.
RI invests in four broad program sectors: Economic Opportunity, Education, Health, and Water, Sanitation and Hygiene (WASH). We design our programs to incorporate The RI Way: local participation, integrated programming, the development of civic skills, and partnerships including with local NGOs, governments, and the private sector.
RI supports solutions that reinforce and improve upon existing in-country systems. Where such systems do not exist or are chronically underperforming, RI’s crisis response lays the foundation for long-term, sustainable change.
The WoS MEAL Manager will bring significant experience and fresh ideas to lead and improve/contribute to the improvement of MEAL system implementation in all geographical areas covered by the RI in Syria, review and evaluations, M&E/MEAL budgeting, recruitment, and support to proposal writing and logframes developments/reviews, methodologies for calculating targets and reporting against targets. The incumbent will ensure that all RI and partners projects are supported to ensure quality, effectiveness and appropriateness of programs. The incumbent will conduct in-depts analysis of programme information, capture lesson learnt and communicate this information in various capacities to improve ongoing and future programming. Provide technical guidance to the RI M&E managers in the hubs and partners M&E focal point to maintain an effective monitoring system across all program sectors including but not limited to (Health, protection and livelihoods). The support to include the use of beneficiaries’ feedback data, field monitoring reports, information captured in the M&E databases/dashboards, etc. to ensure the quality of implementation. The incumbent will provide capacity building of relevant RI staff and partners on MEAL on various technical aspects with focus on accountability and participation, including the use of mobile and other technologies as needed. He/She will be responsible of ensuring that RI programs have evidence-based knowledge to inform the direction of the programs, starting from the assessment and regular monitoring of program documents, applying MEAL tools, reporting, analysis of data and information including trends related to the emergency response and donor requirements, etc. and highlighting positive and negative of the program activities on target communities. The incumbent will ensure that analysis information is made available to all RI staff and external stakeholder where appropriate. The incumbent will ensure cross-cutting program information management, M&E and that information collected is reflected upon and used to improve the ongoing programs/future programming. He/she will ensure information is incorporated in high quality reports. Finally, the MEAL manager will directly manage the information management coordinator based in Amman, to ensure proper analysis and information management of all programme data and research activities.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
System Design and Promoting MEAL
Staff Mentorship, and Development
External Reporting and Representation
Promoting Learning for Strategy Development and Decision Making
Program Design and MEAL Resources
Other tasks and responsibilities as requested by the supervisor.
QUALIFICATIONS & REQUIREMENTS:
This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment:
• Masters level or higher degree in social science, statistics, international development. Experience or background in epidemiology, public health, health information management, biostatistics or a related discipline, protection and livelihoods is preferred;
• At least five years of applied experience with a humanitarian organization designing, implementing and overseeing monitoring and evaluation tasks;
• Demonstrated experience managing teams and building staff capacity within complex programming;
• Demonstrated experience designing logical frameworks and results based frameworks and associated performance monitoring and evaluation plans;
Fluency in English (spoken/written), Arabic language is a plus
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.
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