Terms of Reference (TOR)
Position : GBV Manager
Location : Juba, South Sudan with up to 75% travel to the field
Reports to: Program Director
Duration : 1 year, renewable
Relief International is a leading nonprofit organization working in 18 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty. RI has been working in South Sudan since 2005, delivering integrated Health, WASH, Nutrition, FSL and Protection projects.
Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.
Relief International includes the four corporate members of the RI Alliance: RI-US, RI-UK, MRCA/RI-France and RI-Europe. Under our alliance agreement, we operate as a single, shared management structure. In addition, RI has country offices registered as affiliates of one of the alliance members in an additional 18 countries.
The primary function of the GBV Manager is to provide technical guidance and supervision for the successful implementation of a pilot mobile GBV prevention and response program. RI is looking to for an experienced GBV Manager to lead all GBV activities a part of a new USAID/BHA funded integrated WASH, Health, Nutrition and Protection (S/GBV) project across two counties in Upper Nile State, South Sudan.
The GBV Manager will lead all GBV project implementation, developing workplans, spenddown plans, HR plans and input into BVA meetings, providing technical lead to quality and effective program implementation (including supervising activities, M&E, reporting), coordinate with key actors, set up and monitoring accountability mechanisms, facilitate learning within the project and build on best practices. Additionally, experience in working with national partners to deliver protection (CP and GBV) activities, and leading safeguarding fact-finding and investigations is mandatory. A demonstratable commitment to national capacity strengthening is mandatory. Additionally, S/he will have excellent written and verbal communications skills, and will be fluent in English. Experience working in project management within an INGO in conflict-induced fragile settings is mandatory, with previous experience in South Sudan desirable.
Position Responsibilities and Duties:
Project management and technical oversight (70%)
- Overall responsibility for the technical quality and standards of the GBV component of the USAID/BHA integrated project, in line with budgets and work-plans, focusing on producing required deliverables
- Overall responsibility for supervising and supporting timely and effective implementation of the USAID/BHA GBV project and activities, including achieving set indicator targets and objectives.
- Performance and line manage Protection Coordinators in each county, ensure full coverage of staff at all times.
- Conduct field visits to monitor implementation and consult with key stakeholders and provide support to field-level Protection Coordinators, Protection Team Leaders and Case Workers to ensure timely and effective project implementation - determining gaps and needs and taking corrective measures within appropriate timelines.
- Conduct capacity building and/or mentoring activities for project staff. More specifically, mentor staff involved in the project and clearly define training needs of staff and ensure they are able to access training and professional development resources appropriate to their skill gaps/needs.
- Working with the DCD- Programs develop and roll out training for all RI staff to mainstream protection and GBV into RI’s program approach
- Develop SOPs for each of the project activities and components, roll out and monitoring implementation at the field level
- Working closely with the MHPSS Advisor, establish and roll-out psychosocial support (PSS) activities at the individual and community level, ensuring appropriate links with RI’s static facilities and mobile health facilities and teams.
- Working with the DCD-Programs establish and monitor case management system across all project locations; including leading on case management meetings.
- Ensure appropriate GBV referral links are established amongst the USAID/BHA project and other complimentary programs, and other actors across each location
- Communicate regularly with Area Coordinators/Managers to discuss activity planning and implementation.
- Attend protection working groups and GBV sub-working group with other international agencies when relevant
- Input into monthly, interim and final donor reporting for the protection sector, ensuring all MOVs are collected timely and stored on RI secure filing system.
- Develop and roll out referral pathways in RI’s project locations, ensuring safe and appropriate referral pathways and documenting effectively.
Monitoring, Reporting and Accountability (20%)
- Take an active role in the monitoring of interventions; ensure the collation, analysis and sharing of data related to project activities
- Development of baseline, KAP and other project assessments and conduct in-depth analysis of assessment findings.
- Ensure all data is entered into relevant sector-wide databases, and report to Protection cluster in a timely manner
- Ensure all protection case files are up to date, and that principles of confidentiality are upheld.
- Ensure the Incident Recorder is kept up to date, reviewing regularly and sending feedback to the team should errors be identified
- Support field teams in ensuring that robust monitoring and accountability systems are in place and reviews are undertaken periodically.
- Establish contextually appropriate accountability mechanisms;
- Lead on the development of GBV/Protection project reports, including writing and providing data analysis for donor reporting and advocacy.
- Establish and monitor partner MEAL mechanisms for ensuring partner-led protection activities are conducted safely and appropriately as per project and protection cluster guidelines.
- Working with the DCD-Programs, roll-out safeguarding training to all field locations
- Providing ongoing coaching and mentoring safeguarding focal points
- Participate in safeguarding fact-finding and investigations as directed by the DCD-Programs
- Champion safeguarding practices across the country program.
Qualifications & Requirements:
This position demands a dynamic, passionate team player with a demonstrated ability to achieve results in demanding and often difficult environments.
- Degree in Human Rights, Protection/GBV, PSS or other relevant subject; Masters preferred.
- A minimum of 4 years’ experience in project management of standalone and multi-sector GBV prevention and response projects in humanitarian contexts.
- Experience of GBV case management and PSS
- Experience of working with protection information management systems
- Understanding and demonstrated ability and experience of training others on international standards related protection and GBV
- Experience of establishing monitoring and accountability mechanisms
- Experience of rolling out safeguarding training and participating in investigations
- Demonstratable ability to manage multiple priorities, deadlines, tasks efficiently in a high-stress, fast-paced environment
- Experience of developing successful project proposals and donor reports
- Verbal and written fluency in English is required
- Demonstrable experience of working in conflict/volatile security contexts
- Excellent time management skills, resourcefulness, with strong attention to detail
- Ability to work virtually with team members
- Excellent analytical and organizational skills
- Ability to think critically and creatively
- Proficiency in Microsoft Office packages including PowerPoint, Excel, Word etc.
- Excellent representation, presentation and communication skills.
- Demonstratable experience of creating an empowering and motivating environment; building relationships internally and externally
- Respecting and promoting individual and cultural differences
- Previous experience of working in South Sudan is desirable
- Previous experience of working with USAID/OFDA funded GBV prevention and response projects would be an advantage
- A sense of humor and adaptable approach to working style and working in a team.
Key Success Factors:
The ideal candidate will be passionate, enthusiastic and driven, and have experience of working with national and expatriate team members. S/he will have demonstratable experience of establishing GBV activities, case management, referral pathway mapping, individual/community psychosocial support, and facilitating protection needs assessments. RI works to mainstream protection and GBV in their other programming to ensure safe access to quality services for vulnerable people. The ideal candidate will have demonstratable experience of integrating GBV and Protection into Health, WASH and Nutrition sectors.
We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:
- Transparency and Accountability
- Agility and Innovation
Living Conditions/Environmental Conditions
This position is based in Juba, South Sudan and requires 75% travel to field office locations within the country, and offers an opportunity to join a diverse and open workplace, with a team committed to inclusion, innovation, and personal development. We also offer:
- Self-contained living accommodation (own bedroom, kitchenette and sitting area) in a very safe shared compound in Juba.
- 6-week R&R cycle with a financial contribution towards the R&R costs
- Very competitive compensation, Danger Pay and daily post differential among other benefits
- Access to RI’s award-winning learning management system with a wide menu of training resources, and internal/external training courses.
How to Apply
Interested candidates are required to submit a detailed CV and cover letter latest by May 07, 2021. We greatly appreciate your interest in working with RI, but only shortlisted candidates will be contacted. Due to the urgency of this position, applications will be reviewed on a rolling basis and candidates will be interviewed prior to the closing date that may appear on any of the job boards where this vacancy is posted.
RI’s talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Female candidates are strongly encouraged to apply.