Compensation and Benefits Manager

Location: Head Office (US Only)
Position Location: USA - Washington, DC or Remotely based


Title:          Compensation and Benefits Manager

Department: Human Resources

Location:     Washington DC/ US East Coast remote

Reporting to: Interim HR Director

Direct reports: HR Intern

Budget responsibility: Not Applicable


ABOUT Relief International.


Relief International (RI) is a leading non-profit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.


Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.


RI includes the four corporate members of the RI Alliance: RI-US, RI-UK, MRCA/RI-France and RI-Europe.  Under our alliance agreement, we operate as a single, shared management structure.


About our Country Program/ Regional Programs .

RI is active in 16 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, Somalia, South Sudan, Sudan, Syria, Turkey, and Yemen.  Often, RI is the only organization providing assistance to highly vulnerable communities. 


RI employs c5700 staff and auxiliary workers

97% of staff are local nationals and there are c90 international (expat) staff

RI spent $150 million in 2019 on our programs


Often, RI is the only organization in a particular location which is providing assistance to highly vulnerable communities. 


RI invests in four broad program sectors:  Economic Opportunity, Education, Health, and Water, Sanitation and Hygiene.  We design our programs to incorporate The RI Way:  local participation, integrated programming, the development of civic skills, and complementary partnerships including with local NGOs, governments, and the private sector.  RI supports solutions that reinforce and improve upon existing in-country systems. Where such systems do not exist or are chronically underperforming, RI’s crisis response lays the foundation for long-term, sustainable change. 


Position Summary.

The Compensation and Benefits Manager will be responsible for the planning, analysis, and implementation of all compensation, mobility, and benefits offerings for RI staff globally. This includes payroll administration for international staff, and GSO (Global Support Office) staff.

In consultation with the Interim HR Director, they will support the review of some aspects of RI’s benefit plans, programs, and policies.

Essential Responsibilities and Duties.


  • Oversee and manage payroll and benefit changes for US, International, UK and France based staff
  • Responsible for the administration and maintenance of policies and programs related to compensation, benefits and systems to ensure they meet organizational needs.
  • Ensure salaries and benefits comply with current US legislation on human rights and pay equity.
  • Working with external payroll providers, ensure pay policy and practice for staff based in the UK and France are compliant with employment law and regulations in those jurisdictions.
  • In consultation with the Employee Relations team, provide advice and excellent customer service to managers on reward decisions (e.g. promotions/transfers, job offers, relocations) and policy and guideline interpretation.
  • Review, negotiate and monitor contract provisions with Compensation, Benefits, and Systems vendors and service providers.
  • Collaborate with Regional HR Manager (RHRM) and country HRMs to assess compliance of benefits and other payroll related obligations and deductions required by local labor codes and advising on corrective action as needed.
  • Provide audit back up documents that are requested by field offices


  • Keep under review the existing insurance package for employees to ensure best value and ensure that insurance policies are renewed in a timely manner following RI’s policies.
  • Provide orientation to GSO and International staff related to their benefit package and

 ensure that field offices globally are following similar practices.

  • Manage all HR system transactions for employee benefit enrolments and life event
  • changes
  • Act as primary contact for plan vendors and employees for resolution of health and
  • welfare plan questions or issues.
  • Support billing reconciliation in collaboration with the Finance team.
  • Process Insurance Claims for Local National and Indirect staff - life insurance, disability and emergency medical expenses and support with MEDEVAC

Other Duties:

  • Provide guidance, training, and support to employees, including new hires, on time card management.
  • Collect data and produce reports on personnel information upon request from supervisor or HR colleagues
  • Maintain Benefits and Compensation and Recruitment resources and tools on TOOLBOX
  • Support HR team and RI staff in using DocuSign
  • Review and approve International Contracts to ensure consistency and accuracy of terms

& conditions.


Safeguarding and culture

  • Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve
  • Demonstrate sensitivity and understanding of diversity Other related duties as may from time to time be assigned.
  • and cultural differences, gender and RI’s commitment to equality


Experience & skills

  • Progressive career in HR payroll management, Compensation and Benefits
  • At least five years’ experience at manager level, with knowledge of all aspects of payroll processes and related systems, taxes, social security, local legislations, time & attendance etc.
  • Understanding of US regulatory pay and tax requirements and technical terminology and up to date knowledge of pending and/or newly enacted legislation and the impact on  current procedures.
  • Experience of international payrolls is essential; and experience of multi-country payroll processes would be an advantage, as would previous experience working within an International NGO.
  • Proficiency in the use of HR time and attendance software.
  • Experience of working with US payroll and benefit providers.
  • Payroll transition and implementation experience.
  • Strong communication and negotiation skills with a focus on collaborative relationships
  • Adept at influencing through strong relationships, expertise, and data. Ability to manage a complex set of stakeholders.
  • Ability to work in a fast-paced environment and to meet urgent deadlines.



RI Values.

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:


We value:

  • Integrity
  • Adaptability
  • Collaboration
  • Inclusivity
  • Sustainability



How to apply.

To apply for this post, click on the “Apply” button in the job advert page

You will be asked to upload a CV and Cover Letter.  The cover letter should be no more than 2 pages long and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.


Closing date. Please apply immediately we will be reviewing applicants on a rolling basis, therefore may withdraw the position for the job board closing date.


Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse, and sexual harassment.


All staff are expected to abide by our Code of Conduct.


Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.

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